Need Help?
We’re here to help you get the most out of Vaero. Whether you have questions about getting started, need technical assistance, or want to provide feedback, our support team is ready to assist.Contact Support
For all support inquiries, please reach out to us at: Email: hello@vaero.co Our team typically responds to support requests within 24 hours during business days.What to Include in Your Support Request
To help us assist you more quickly, please include the following information when contacting support:- Clear description of your issue or question
- Steps to reproduce the problem (if applicable)
- API endpoint you’re working with
- Error messages or response codes you’re seeing
- Your use case and what you’re trying to achieve
Common Topics
Our support team can help with:- API integration and authentication
- File upload and formatting questions
- Fine-tuning job configuration
- Style transformation parameters
- Billing and account questions
- Best practices and optimization
Response Times
- General inquiries: Within 24 hours
- Technical issues: Within 24 hours
- Urgent issues: We’ll prioritize based on the severity